Privacy Policy

Localintel Inc. (“Localintel”, “we”, “our” or “us”) is committed to protecting your privacy and ensuring that your visit to our website is completely secure. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. This is important; we hope you will take time to read it carefully. If you have any questions or problems with any aspect of our privacy policy or its implementation, please contact us on info@localintel.co.

Information we collect

There are two types of information that we may collect:

  • Personally Identifiable Information (“personal information”) is information that identifies you as an individual, such as your name, mailing address, email address, age range, etc. Personal information is only obtained when you voluntarily provide the information to us. We use personal information to better understand your needs and interests and to provide you with better service. For example, you may be asked to voluntarily submit your email address to us when communicating with us or your name and email address when providing us with your feedback. Once you choose to provide us with personal information, you can be assured it will be used only to support your relationship with us. We take seriously the trust you place in us and will not sell, rent or lease your personal information to others.
  • Non-Personally Identifiable Information (“non-personal information”) is information that does not identify you as an individual, such as your browser type, IP Address, the URL of the previous web site you visited, etc. We may automatically collect certain types of non-personal information from you when using our services. We may also collect non-personal information that you voluntarily provide, such as information included in response to a questionnaire or survey.

and we collect information in the following ways:

  • Information you give us. For example, the information that you provide when submitting a feedback on our services. When you do, you may include your personal information, like your name, email address, or telephone number.
  • Information we get from your use of our services. We collect information about the services that you use and how you use them, for example, when you view the contents available to you and interact with our maps, charts, or dashboards. This information includes usage log data that we automatically collect and store in our servers. This includes:
  • details of when and how you used our services.
  • Internet protocol address.
  • device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
  • Cookies and similar technologies that we or our partners use to provide our services or to collect and store information that may uniquely identify your browser, your client ID, or your Localintel Account.

How we use information we collect

We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect Localintel and our users. We use information collected from cookies and other technologies to improve your user experience and the overall quality of our services.
When you contact Localintel, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
Localintel may store and process your personal information on a server located outside the country where you live.
We may also use personal information in a manner that does not identify you specifically nor allow you to be contacted but does identify certain criteria about our Site's users in general (such as we may inform third parties about the number of unique visitors, and the pages most frequently browsed).

Information we share

We do not share personal information with companies, organizations and individuals outside of Localintel unless one of the following circumstances applies:

With your consent: We will share personal information with companies, organizations or individuals outside of Localintel when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.

With domain administrators: If you have a Localintel Account, account administrators and individuals who provide user support to you or your organization will have access to your Account information (including your email and other data) and may be able to:

  • view analytics regarding your interaction with our services.
  • change your account password.
  • suspend or terminate your account access.
  • access or retain information stored as part of your account.
  • receive your account information in order to satisfy applicable law, regulation, legal process or enforceable governmental request.
  • restrict your ability to delete or edit information or privacy settings.

For external processing: We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

For legal reasons: We will share personal information with companies, organizations or individuals outside of Localintel if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

  • meet any applicable law, regulation, legal process or enforceable governmental request.
  • enforce applicable Terms of Service, including investigation of potential violations.
  • detect, prevent, or otherwise address fraud, security or technical issues.
  • protect against harm to the rights, property or safety of Localintel, our users or the public as required or permitted by law.

We may share non-personal information publicly, with our member municipalities, and with our partners. For example, we may share information publicly to show trends about the general use of our services.

If Localintel is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Information security

We work hard to protect Localintel and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

  • We encrypt our services using SSL.
  • We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
  • We restrict access to personal information to Localintel employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.


When this Privacy Policy applies

Our Privacy Policy applies to all of the services offered by Localintel Inc. and its affiliates, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.
Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include Localintel services, or other sites linked from our services. Our Privacy Policy does not cover the information practices of our partner companies that your may use their services and products through our services.


Changes

Our Privacy Policy may change from time to time. We will keep prior versions of this Privacy Policy in an archive for your review.